What We Collect and Why We Collect It
When you create an account, we collect the details you submit — your name, contact information and any identity documents used to verify your wallet. When you deposit through JazzCash, Easypaisa or Raast, our payment processor records the transaction reference and amount; we do not store
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your full wallet PIN or mobile banking credentials on our servers. We also collect device identifiers, browser type and session activity to keep your account secure and to detect unusual login patterns. This data is used only to operate your account, process payments, respond to support
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requests and meet any obligations arising from applicable local law. We do not sell your personal data to third parties. Where we engage data processors — for example, payment verification partners or fraud-screening services — those partners are bound by confidentiality agreements consistent with the scope
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of this policy. Availability of our services depends on local law and eligible regions; data handling for Pakistan accounts follows the terms set out here. If you have questions about what data we hold, the contact paths in the Support section below are the right place
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to start.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.